![]() ![]() Another lie! Another desk clerk arrived and heard us and gave us another room. And I replied How when he didn't come up to my room. I asked how did he know and was told he checked on it. Well around 9 pm no one showed up so I went back down and the maintenance person had went home and the same desk clerk said the maintenance person said nothing was wrong with my air. I waited about 45 minutes and went down to the front desk and asked again about the air situation and he chased after the maintenance man halfway around the hotel lobby and told me my problem. Three hours later the room was not cooling down so I called down to the front desk and he told me that he would send someone up right away. I had never stayed in a embassy Suites until now. I turned down the thermostat as low as it would go and this was around 3 pm on on a Sunday night. I check in a room on the 9th floor and when I arrived the room was hot. ![]()
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